FAQ’s

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 What is Home Care?

Home care is a general term for someone who would prefer to receive assistance in their home rather than living in a care facility. Most states require an agency to be licensed to provide in-home care services. Home care and home health care differ. A home health care agency holds a license to provide medical assistance in the home while a home care agency assists individuals with non-medical activities of daily living.

What does home care provide?

Anyone who needs assistance taking care of themselves and/or their home can receive help from a home care provider. A home care agency can assist with:

  • Personal care activities, such as bathing and toileting, are home care services that an agency may provide. A care provider helps those who require assistance with hygiene regain a sense of independence. Sometimes, these are referred to as Activities of Daily Living (ADL). Federally tax qualified policies define ADLs as: eating, bathing, dressing, continence, transferring and toileting.
  • Companionship and homemaker services, sometimes referred to as Instrumental Activities Of Daily Living (iADL), are services that provide the assistance necessary to live independently but not necessary for fundamental functioning. These include activities such as shopping, preparing meals, paying bills, etc.
  • Respite Care refers to temporary or short-term care provided to the patient so that the primary informal caregiver, like friends and family, can take a break or rest.

Who needs home care?

Home care isn’t just for the elderly. While more and more elderly people are electing to live independent, non-institutionalized lives, so are younger people. Younger adults who are disabled or recuperating from surgery or acute illnesses are choosing home care whenever possible. Adults diagnosed with terminal illness also are being cared for at home receiving end of life care through a home care agency.

For people who need assistance, but not necessarily a hospital or care institution, there is a large range of services available in the middle. Home care services help people maintain someone’s sense of independence and improve their overall quality of life. Staying at home allows individuals to maintain their social networks without fear of displacement.

How does it differ from home healthcare?

Denver senior home care refers to any type of care (non-medical or medical) that is provided to a client in their home. Often times, home care and home healthcare are interchangeable. More recently, however, there has been a slight shift in terminology. While home care can be used to describe both non-medical and medical care, generally “home care” refers to non-medical care including companionship and homemaking services and personal care services, while “home healthcare” refers to the provision of skilled nursing care including physical or occupational therapy and speech therapy.

What services does Extended Family Home Care provide?

Extended Family Home Care provides in-home companionship and care services such as meal planning and preparation, grocery shopping and errands, incidental transportation, light housekeeping, laundry and linens, medication reminders and respite care. We also provide personal care services such as bathing, dressing and grooming, personal hygiene, toileting and incontinence, feeding, diet and intake monitoring, and transferring and positioning.

Are services available 24 hours, 7 days per week?

Yes. We arrange to provide whatever is needed. Services are available for as little as a few hours a visit up to 24 hours, 7 days a week, 365 days a year. Care managers are available 24/7.


How are employees of Extended Family Home Care selected?

We understand how difficult it is to entrust someone with your aging parent. Each caregiver is specially selected by the owner, Rachel Webb, for their varied talents, compassion, and desire to help make a difference in the lives of others. Each caregiver is an employee of Extended Family Home Care who is carefully screened and trained before caring for a client. Each undergoes a state and nationwide background check, DMV screen, and personal and professional reference checks. All employees are bonded and insured, and covered by Workers’ Compensation insurance for our clients’ peace-of-mind. We are very proud of our team and we have a solid reputation of having the best caregivers available. We only hire people with whom we would entrust with our own parents.

Will I have the same caregiver all the time? How will I meet the caregiver that is assigned to us?

During the initial in-home visit or assessment, the Care manager will document the services needed and the client’s preferences for a caregiver match. The Care manager will then select the best caregiver fit for the client and will arrange a time that the Care manager can introduce the client to the caregiver. During this meeting, everyone will review the plan of care to ensure that everyone agrees and understands what services are to be provided.

What if my caregiver is sick or on vacation?

The Care manager will arrange another caregiver and will contact you directly in advance with any change. The Care manager will also introduce the interim caregiver to you and review your plan of care with the interim caregiver prior to service. We ensure that services are provided as expected as safety and care is our top priority.

Do you provide services to those in an assisted living community or nursing home?

Yes. We provide companionship and care services as well as personal care services to residents residing in assisted living communities and nursing homes who may desire additional attention or personalized care.